Centre Services

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Smithfield Shopping Centre has a number of services to assist you while shopping. A member of the friendly Customer Service team can be contacted on 07 4281 3800.

Smithfield Shopping Centre offers the following amenities and services:

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Customer Services Desk

Our Customer Service Desk is conveniently located in the Central Mall opposite Surf Dive 'n' Ski, available during the below hours where the friendly staff can assist you with the following:

  • Store Directions
  • Mobility Equipment Hire
  • Lost and Found Property 
  • Public Transport Information 
  • Gift Card Purchases
  • Community Information and Services


The Customer Service Desk is open during the below times:

Monday - Wednesday:  9AM - 5PM
Thursday:  9AM - 8PM
Friday:  9AM - 5PM
Saturday:  9AM - 4PM
Sunday:  10AM - 3PM

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Mobility Equipment Hire

To ensure your shopping experience is comfortable, Smithfield Shopping Centre offers customers complimentary Wheelchair and Mobility Scooter hire.

Bookings can be made in advance by contacting our Customer Service team on 07 4281 3800.

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Justice Of The Peace Services

The Justice of the Peace Branch at Smithfield Shopping Centre is open 3 days a week during the following times. Located in the Central Mall next to Suncorp Bank.

  • Monday - 10:00am to 2:00pm
  • Thursday - 2:00pm to 6:00pm
  • Saturday - 10:00am to 2:00pm
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Parents / Family Rooms

To assist families during their visit a Parents / Family room has been provided including a private feeding room, parent and child toilet, and feeding facilities for your convenience. Find the Parents / Family room located in the Food Court.
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Accessible Parking

Located close to all entrances for ease of access to and from the centre. Wider spaces make getting in and out of them easier.

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