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Gift Cards Gift Cards - FAQs

Q: What will the recipient receive?

A: Gift Card sent as an e-voucher:

The recipient will receive an email from giftvouchers.com notifying them that you have purchased a Smithfield Shopping Centre Gift Card as a gift. The customer will print off the e-voucher to take to Smithfield Chopping Centre Customer Service Desk to redeem as a Gift Card. Please note, the recipient must allow up to 48 hours for payment processing.

A: Gift Card sent via post:

When you order a Smithfield Shopping Centre Gift Card, your recipient will be sent a Gift Card in a wallet and you can write a personalised message. On the reverse of the Gift Card the amount and expiry date will be printed.

Q: How does it work?

A: The Gift Card is redeemable for the amount specified on the reverse of the Gift Card. It is valid for a period of 12 months and must be used by the expiry date, as listed on the Gift Card. The Gift Card can be redeemed at participating Smithfield Shopping Centre retail stores.

Q: Where can the gift card be used?

A: The Smithfield Shopping Centre Gift Card is accepted at all retail stores that accept EFTPOS. Some retailers may opt not to accept the Gift Card. If this occurs please visit the Customer Service Desk and they can provide a list of participating retailers.

Q: How much will it cost to send a gift card?

A: There is a $2.00 issuance fee per Gift Card, which includes a Gift Card wallet where you can even write a personalised message. Delivery fees for online line purchases range from $2.75 for an e-voucher to $4.95 for standard post and $6.95 for express post. The Gift Card load amount can be any value between $10.00 and $1,000.00.

Q: How do I pay for my gift card?

A: All major credit cards are accepted as payment. Please allow up to 48 hours for payment to be processed before your Gift Card is dispatched.


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