Creating an enjoyable experience for you and your family is our number one priority at Smithfield. We aim to make shopping fun and convenient, which is why our friendly and helpful Customer Service Representatives are always on hand seven days a week to assist you with your enquiries.

A few of the services they can help you with include:

  • Store location assistance
  • Purchasing Smithfield Gift Cards
  • Community information and services
  • Free wheelchair, motorised scooter and kiddy cab hire (gold coin donation accepted)
  • Lost and found property
  • Public transport information
  • Justice Of the Peace hours
  • Smithfield Community Market bookings

Motor scooters, wheelchairs and kiddy cabs are available for hire for the cost of a gold coin donation. All monies collected until 30 June 2017 go to Frog Safe Inc, also known as the Cairns Frog Hospital. Frog Safe Inc is a conservation group based in Tropical North Queensland specialising in rehabilitation and making our environment safe for frogs to exist.

It is recommended that customers contact the Customer Service Desk on 4038 1006 #2 to pre-book as numbers are limited.

For more information regarding our range of guest services, please visit our Customer Service Desk, conveniently near Surf, Dive 'N Ski, or contact us on 07 4038 1006 #2.